It is not adequate to be amongst the top-rated ecommerce businesses and not being able to give the required support to your online audience. In case of any concerns or disputes, you need to stand out in being there for the online shoppers. Helpdesk for ecommerce has the potential to make or break the company. Just as upfront customer support brings in positive reviews and high rankings, lack of quality support can lead to frustrated shoppers which eventually turn out to be negative reviews and feedbacks.
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