We recognize that your broadband requirements might evolve. Whether you need to scale down due to changing circumstances or find that your current package is no longer a good fit, here’s how you can manage to downgrade your V4 Consumer package:

Downgrading During the Cooling-Off Period If you are a new customer, you have the option to change or downgrade your package within the 14-day cooling-off period. This period provides an opportunity to reassess your needs and choose a package that more accurately reflects your current situation.

Steps to Downgrade:

• Contact our team within the 14-day window to adjust your package.
• Please consult our Terms and Conditions for detailed information on how the cooling-off period operates.

We recognize that your broadband requirements might evolve. Whether you need to scale down due to changing circumstances or find that your current package is no longer a good fit, here’s how you can manage to downgrade your V4 Consumer package:

Downgrading During the Cooling-Off Period If you are a new customer, you have the option to change or downgrade your package within the 14-day cooling-off period. This period provides an opportunity to reassess your needs and choose a package that more accurately reflects your current situation.

Steps to Downgrade:

• Contact our team within the 14-day window to adjust your package.
• Please consult our Terms and Conditions for detailed information on how the cooling-off period operates.

For more: https://www.v4consumer.co.uk/how-can-i-downgrade-my-package